Refund Policy

RetroBoostify offers a money-back guarantee for all our Discord boost services. The guarantee period varies by package:

• Starter Package: 30-day money-back guarantee
• Pro Package: 60-day money-back guarantee
• Enterprise Package: 90-day money-back guarantee

You may be eligible for a refund if:

• Service was not delivered within the promised timeframe
• Service quality does not meet our advertised standards
• Technical issues prevent service completion
• You experience significant member drop-off beyond normal rates
• Service violates Discord's Terms of Service (our fault)

Refunds will not be provided for:

• Services already fully delivered as promised
• Customer changes mind after service delivery
• Discord server violations by the customer
• Customer provides incorrect server information
• Natural member fluctuation within normal ranges
• Requests made after the guarantee period expires

To request a refund:

1. Contact our support team at [email protected]
2. Provide your order number and reason for refund request
3. Allow up to 48 hours for our team to review your request
4. If approved, refunds will be processed within 5-7 business days
5. Refunds will be issued to the original payment method

In some cases, we may offer partial refunds if services were partially delivered or if there were minor issues that don't warrant a full refund. Partial refund amounts will be determined on a case-by-case basis.

Before processing a refund, we may offer alternative solutions such as:

• Service credits for future orders
• Free service upgrades or extensions
• Replacement services at no additional cost
• Custom solutions tailored to your specific needs

For refund requests or questions about our refund policy, please contact:
Email: [email protected]
Response Time: Within 24 hours
Company: RetroBoostify LLC